The Process 

Let's Chat
Step 1

Let's Chat

We'll start with a conversation. Book a virtual or in-person consultation, or just text, email, or DM us. We'll walk you through every element of your piece, share insider tips, and chat through your ideas. Whether you have inspiration photos or just a vague idea, we'll figure it out together.

Design & Refinement
Step 2

Design & Refinement

We'll create detailed designs for your piece —sketches, 3D renderings, or photos of similar styles. You'll review everything, and we'll refine until it feels exactly right. This is your piece.

Crafting & Delivery
Step 3

Crafting & Delivery

Our expert manufacturers bring your design to life using the materials and stones we've sourced together. We'll keep you updated along the way, and once it's ready, deliver your finished piece — ready to wear, gift, or treasure. 

Necklace with multicolored sapphires on a gold chain on a light gray background
Gold bracelet on a wrist with a textured background

Ready to Start Your Custom Design?

Reach out however works best for you—book a consultation,
send us a DM, give us a call, or shoot us a text. We're here to help.

Common Questions 

Our timelines vary depending on the complexity of the piece, but a good estimate is 4-8 weeks from design approval to delivery. We once managed to turn a ring around in 2 weeks for a special Christmas Eve delivery!
We always choose the best artisan for your design, budget and timeline. Some pieces are made locally in Toronto, while others are custom made by skilled artisans in Hong Kong. We ensure quality and attention to detail every step of the way.
This truly varies based on materials selected and design, but our wholesale pricing typically saves you 20-40% compared to retail. We'll discuss budget during your consultation and ensure we create a piece you love at a budget that suits you.
Yes, we're happy to create a bespoke piece using a diamond or gemstone you own. Just bring it in for a quick inspection and to discuss your designs.
Anything you can dream up! Engagement rings, upgrade rings, tennis bracelets and necklaces, eternity bands, necklaces and earrings.